How to get started?

How to get started?

Dear OnTracx Runner

Thanks for visiting our knowledge base. Before we get started, we encourage you to watch the following two short videos


How to use the OnTracx app and sensor?




About OnTracx: the science behind. 



         

Let's download the OnTracx application first, before diving into detail! 

   




















Ready to start? Let's go to the welcome screen! 

Info
>> Go to the next screen: 'Welcome screen'


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