If you're experiencing GPS issues or connection loss from the accelerometer while using OnTracx with real-time feedback (directly on your phone), follow these steps to improve tracking performance:

Restart Your iPhone

• Turn your iPhone off and back on to reset GPS and sensor connections.

Check Location & Bluetooth Settings

1. Enable Location Access

   • Go to Settings > Privacy & Security > Location Services.

   • Ensure OnTracx is set to Always or when using the app for continuous tracking.

   • Toggle Precise Location ON for better GPS accuracy.

2. Refresh GPS & Bluetooth

   • Turn Location Services off and on again.

   • Turn Bluetooth off and on to refresh the connection with the OnTracx sensor.

Disable Low Power Mode

• Low Power Mode can restrict GPS and Bluetooth performance.

• Go to Settings > Battery > Turn Low Power Mode OFF.

Set Location to High Accuracy Mode

1. Go to Settings > Privacy & Security > Location Services > System Services.

2. Ensure Wi-Fi Networking & Bluetooth, Motion Calibration & Distance, and Location-Based Apple Services are enabled.

Check Bluetooth Connection to OnTracx Sensor

• Ensure the OnTracx sensor is charged and connected through the app.

• Avoid pairing it manually in Bluetooth settings—always connect via the OnTracx app.

Reinstall OnTracx (If Issues Persist)

• Delete and reinstall the app to reset settings and permissions.

Following these steps should resolve most GPS and sensor signal issues while using OnTracx. If problems continue, contact OnTracx support.