Sensor Troubleshooting
Synching OnTracx with my running watch
NOTE: You MUST synch your running watch data to the OnTracx app in order to save your progress! Learn how to do so below... Prefer Video? Check out this video tutorial on how to: 1. Synch your OnTracx device to your running watch 2. Start a run 3. ...
Changing the Battery
Here are some guidelines on how to change the battery in an effective manner. The OnTracx sensor operates on a 3-Volt lithium cell, type: CR 2025. The average expected battery life is 200 hours of use in ideal operating temperatures. The sensor is ...
GPS: Troubleshooting
iPHONE: If you're experiencing GPS issues or connection loss from the accelerometer while using OnTracx with real-time feedback (directly on your phone), follow these steps to improve tracking performance: Restart Your iPhone Turn your iPhone off and ...
Synching my Device: Troubleshooting
If you can't find or connect your sensor to the OnTracx app, there are some steps you can follow to solve this issue. Pair the OnTracx Sensor in the OnTracx app. DO NOT PAIR THE DEVICE IN THE BLUETOOTH SETTINGS! This will block the sensor deom being ...